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Day One (30 Oct 2007, Tuesday)
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| 8:00am |
REGISTRATION |
| 9:00am |
ARRIVAL OF GUEST-OF-HONOUR
Dr Vivian Balakrishnan
Minister for Community Development, Youth and Sports, and
Second Minister for Information, Communications and the
Arts |
| 9:05am |
WELCOME REMARKS
RADM (Ret) Kwek Siew Jin
Chairman, NVPC Chairman, NCSS
Ms Claire Chiang
President, Singapore Compact for CSR |
| 9:15am |
ADDRESS BY GUEST-OF-HONOUR |
9:30am
10:00am |
Special Segment
A/P Lim Meng Kin
Chairman of the Disaster Preparedness Committee and Vice-Chairman of the Asia Tsunami Reconstruction Facilitation Committee; Council Member, Singapore Red Cross
Asian Tsunami: Report on the Tidal Waves Asia Fund
In the aftermath of the December 2004 tsunami which wreaked death and destruction across the Indian Ocean, Singaporeans responded with an unprecedented outpouring of donations to the Tidal Waves Asia Fund set up by the Singapore Red Cross to aid post-tsunami relief, reconstruction and rehabilitation efforts. In January 2005 a Tsunami Reconstruction Facilitation Committee, with broad representation from leading Singapore Voluntary Welfare Organisations actively involved in disaster relief work, was formed to oversee the responsible and effective use of the Fund. The committee implemented a project tracking, monitoring and reporting system and publishes regular updates on the funding allocations in the Red Cross Society’s website (www.redcross.org.sg). This presentation
report on the progress made and shares some lessons learnt.
OPENING KEYNOTE
Sponsored
by Harvard Singapore Foundation
Professor Charles Hampden-Turner
Senior Research Associate, Judge
Business School, University of Cambridge
The Heart of Paradox
“It is better to give than to receive”, Charles Hampden-Turner was raised to believe. But this poses a dilemma. If the giver is blessed, are the recipients cursed? Does the act of receiving diminish your moral worth? Are you inferior to and indebted to the giver forever more? How DO you give without turning the other into a mere consumer of others’ largesse? If poverty and disadvantage lie even partly in passivity, are we not in danger of fostering this with our own activity? Is the writing of endless proposals that evoke our pity and is advertising wretchedness a pathway out of poverty?
It should be easy and joyful to be kind to others, but very often, giving is hard and painful, with more disappointed hopes than realised ones. Professor Hampden-Turner, a veteran of America’s “war on poverty”, has been studying dilemmas for 30 to 40 years and will discuss how the best intentioned givers may accidentally make matters worse. Can we stop begging becoming professionalised? Can we stop recipients developing a vested interest in crises?"
He will outline several emerging developments that bring hope and could restore recipients to self-sufficiency. He will explore the ground between profit and non-profit, the role of innovation, social entrepreneurs, self-help, microfinance, social marketing, provident associations, alternatives to welfare and other possible solutions.
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| 11:00am |
TEA BREAK |
| 11:30am |
NPO TRACK 1: SPEAKER
Mr Tony Elischer
Managing Director, THINK Consulting Solutions
Futurology: Recognising and Embracing Change That Will Shape the Future of Not-for-profit Marketing
In a fast moving interactive presentation, one of the world’s top charity speakers will challenge the way you view the world, identify trends that will change your fundraising in the future and outline an agenda for survival and growth.
Mr Elischer will identify trends from around the world that provide opportunities for new programmes and demand changes to existing approaches to marketing and fundraising. Prepare to be challenged on your thinking to date, your chosen direction and on concepts that will require courage, energy and steps into the unknown. Transforming your thinking, outlook and performance are the key objectives that will drive this presentation, which will be an essential guide to ensuring your fundraising achieves extraordinary and exceptional results.
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CSR TRACK 1: PANEL DISCUSSION
Global CSR Developments and Initiatives: The United Nations
Global Compact and ISO 26000 on Social Responsibility (SR)
In the past decade, the business world has been subjected to increasing scrutiny. The global trend for better corporate governance and accountability has focused attention on the responsibilities an organisation has, not only towards its stakeholders but also to its operating environment and community as well.
What are the key driving forces and major CSR initiatives taking shape in the region? How will the UN Global Compact and ISO 26000 process impact your organisations? What can you do to tap on the potential market opportunities and benefits?
Chairperson
Mr Koh Juan Kiat, Executive Director, Singapore Business Federation & Singapore National Employers Federation
Panellists
* Ms Claire Chiang, President,
Singapore Compact for CSR
* Mr Thomas Thomas, ISO 26000
Chairman's Advisory Group
* Mr John Winkett, Deputy
Director, Charities Aid
Foundation
(Australia)
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| 12:15am |
NPO
TRACK 2: PANEL DISCUSSION
Time is Money: Using Volunteer
Time to Raise Funds
Volunteer management and fundraising are often treated as separate. The former is often treated as (literally) the poorer cousin compared to the latter, with more management attention and staff given to fundraising compared to the latter. However, volunteer time is money. Research has shown that generally, volunteers donate higher amounts than non-volunteers. Volunteers themselves have helped to raise funds from others, as this panel will show.
Chairperson
Mrs Tan Chee Koon, Chief Executive Officer,
NVPC
Panellists
* Mr Lance Ng Soo Ann,
Chairperson (Community
Partnerships and Fund
Development), Children's
Cancer Foundation
* COL David Brigans, Territorial
Commander, The Salvation Army,
Singapore, Malaysia & Myanmar
Territory
* Mr Sidney Lim, General Manager,
South East Asia, Avanade Asia
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| 1:15pm |
SPECIAL LUNCHEON SHARING: "DOING GOOD, DOING WELL" - CSR PARTNERSHIP FOR SUSTAINABILITY & SUCCESS
Mr Jeral D’Souza, Vice President & Financial Controller, Cargill Asia Pacific Holdings Pte Ltd
Mr Tony Banbury, Regional Director for Asia, United Nations World Food Programme |
| 2:45pm |
NPO TRACK 3: SPEAKER
Mr Jack Sim
Founder / Director, World Toilet Organisation
Too Many Charities or Too Little Cooperation
In the private sector, market forces help to balance supply and
demand, for example, through closure, merger or acquisition. As these are not prevalent in the non-profit sector, how can NPOs
join forces and pool resources to
develop volunteerism and philanthropy?
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CSR TRACK 2: PANEL DISCUSSION
Doing Good, Doing Well: Environmental Sustainability and
Social Responsibility for Better Business
CSR is increasingly being seen as an important and integral part of normal business operations. Towards this end, environmental protection, resource conservation and eco-innovation are key components towards sustainable development.
What are some of the practical efforts and related issues encountered by companies today? How can the practice of CSR and eco-innovation help companies to enhance their organisational efficiency, better engage their stakeholders, manage environmental risks and open up new markets in the long run?
Chairperson
Mr Thomas Thomas, Executive Director, Singapore Compact for CSR
Panellists
* Mr Paul Peeters, Chief Executive
Officer, Philips Electronics
Singapore
* Mr Martijn van Koten, General
Manager, Shell Bukom
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| 3:15pm |
NPO TRACK 4: SPEAKER
Mr Kenn Allen
President, Civil Society Consulting Group LLC
From Motivation to Action Through Volunteer-Friendly Organisations
Learn management and communication skills that enhance volunteer self-esteem,
develop a strong sense of volunteer loyalty, and create an environment that
keeps volunteers returning for
more and staying committed to your
organisation.
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| 3:45pm |
TEA BREAK |
| 4:15pm |
NPO TRACK 5: PANEL DISCUSSION
Getting Top Management Support for Volunteer Programmes
Learn how to get support from top management to support your volunteer
programmes, such as providing the budgets, the people and formulating a philosophy to support volunteer engagement.
Chairperson
Mr Robert Chew, Retired Executive Partner, Accenture
Panellists
* Ms Denise Phua, MP for Jalan
Besar GRC
School Supervisor/ Acting
Principal, Pathlight
School
* Mr Vivakanandan Sinniah, Chief
Executive Officer, Ang Mo
Kio-Thye Hua Kwan Hospital
* Ms Saw Phaik Hwa, President &
Chief Executive
Officer, SMRT
Corporation Ltd
* Mr Keith Lee, Executive Director,
SWAMI
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CSR TRACK 3: PANEL DISCUSSION
CSR Communications, Branding and Social
Reporting:
Building Trust and Reputation in Both
the Business Market and in the Community
The digital age of mass media is rapidly changing the nature of business operations, marketing and corporate communications. They represent both market risks and opportunities. Companies with clear and consistent CSR communications have a competitive advantage, being able to differentiate their products better and engage their stakeholders more effectively.
Is CSR communications just a public relations exercise? How do CSR communications influence consumer and investment decisions? How can a clear CSR strategy help to enhance your business branding, trust and reputation?
Chairperson
Mr Ivan Chong, Honorary Treasurer, Singapore Compact for CSR
Panellists
* Mr Bob Grove, Managing Director,
Edelman Southeast Asia
* Ms Penelope Phoon, Country Head,
ACCA Singapore
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| 5:30pm |
END OF DAY ONE |
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Day Two (31 Oct 2007, Wednesday)
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| 9:00am |
KEYNOTE
ADDRESS
Dr Jane Goodall DBE
Founder - The Jane Goodall Institute,
and UN Messenger of Peace
Every Individual Makes a Difference – Reason for Hope
As Gombe National Park in Tanzania nears its 50th year of chimpanzee research, Dr Jane Goodall’s pursuit of her dreams has led her in many directions.
From Roots & Shoots (a global youth network active in nearly 100 countries that was born in 1991 out of a discussion with teenagers) to community-centered conservation programmes, the Jane Goodall Institute (JGI) is making a positive difference in thousands of lives.
Dr Goodall will inspire her audience with how volunteers and donors have made a difference since the start of her dreams decades ago, in areas such as chimpanzee research, initiatives that help conserve forest habitat and improve the lives of adjacent communities, her work as a UN Messenger of Peace and JGI’s youth leadership
endeavours.
|
| 9:45am |
THE PITCH
Sponsored and championed by UBS
This year’s Conference will see the return of
The Pitch, the lively and interactive contest with a serious purpose, where participants pitch their ideas to a panel of judges ‘real-time’, to win funding for their proposed programme.
|
| 10:45am |
TEA BREAK |
| 11:15am |
NPO
TRACK 1: PANEL DISCUSSION
Digging Yourself Out of a Hole: Managing a Crisis to Restore Public Confidence
A non-profit organisation’s reputation is
a critical asset. When confidence of donors and other stakeholders
is falling and when calls for investigations are rising, what can non-profit leaders do to put matters right when matters have badly gone wrong? Hear from those
who have been in the hot seat.
Chairperson
Mr Viswa Sadasivan, Chief Executive Officer, Strategic Moves Pte Ltd
Panellists
* Mrs Eunice Tay, Chief Executive
Officer, National Kidney
Foundation
* Ms Hong Woon Young, Executive
Director, Youth Challenge
* Mr Alan John, Associate Editor,
The Straits Times
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CSR TRACK 1: PANEL DISCUSSION
Forging the 3P Partnership
(Private-Public-People): Aligning Business Competency Towards Sustainable Development
Private sector organisations emphasise sustainable profitability and are beginning to pay more attention to CSR. Non-profit organisations too strive to be sustainable so as to serve the community.
In what ways can the private and non-profit sectors leverage on each other to achieve sustained win-win partnerships with enhanced operations and growth opportunities? How can lasting, successful partnerships between private and non-profit sector organisations be replicated? Is there a formula for doing good and doing well?
Chairperson
Assistant Professor Eugene Tan, Assistant Professor of Law, Singapore Management University
Panellists
* Mr Matthew Hemy, Regional Crisis
Manager, Operations, DHL Express,
Asia-Pacific
* Ms Alesandra Roccasalvo, Private
Sector Adviser/Programme Officer
Crisis Prevention and Recovery
Unit UNDP Indonesia
* Mr Eu Pui Sun, Managing Director,
Senoko Energy Supply Pte Ltd |
| 11:15pm |
PANEL DISCUSSION
Prudent Financial Management
With the removal of the 80:20 spending rule, there are now more opportunities for non-profit organisations to better manage their finances, moving away from the past “hand-to-mouth” approach to one that looks to invest and build their accumulated surpluses into an important future source of funds to complement donations. The panel discussion will explore a wide range of related issues including: How do I set aside funds for future needs? How much should I set aside? How do I segregate funds for operating needs and funds for investments? How do I start an investment programme? What returns should I reasonably expect from my investments? How do I evaluate products for investments? How much should I draw down on returns earned by surplus funds in my budgeting? This panel will discuss how an NPO can take the first step towards building another leg of funding besides donations, thus enabling it to focus more time and energy on its core charter.
Chairperson
Ms Serene Tan, Principal Consultant, Mercer Consulting
Panellists
Ms Deborah Ho, Chief Executive Officer, DBS Asset Management
Ms Mah Yeok Fun, Chief Executive Officer, HSBC Investments (Singapore) Limited & Head of Institutional Sales (Southeast Asia)
Ms Susan Soh, Managing Director, Schroders (Singapore)
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| 12:15pm |
INAUGURAL
CSR RECOGNITION AWARD &
LUNCHEON |
| 2:30pm |
NPO TRACK 2: PANEL DISCUSSION
Keeping Volunteers and Donors
Difficulty in sustaining the interest of volunteers and donor fatigue were among the top issues identified by NVPC’s survey on institutions of a public character (IPCs). Having volunteers and donors in perpetual churn is undesirable, given the valuable resources spent on recruiting volunteers and donors. How can non-profit organisations move from a “recruit them, release them, replace them” mode to a “recruit, review and renew” mode so that volunteers and donors are so encouraged by their initial experience that they continue giving over the years?
Chairperson
Mr Zulkifli Baharudin, Board Member,
NVPC
Managing Director, Global Business
Integrators Pte Ltd
Panellists
* Dr Seet Ai Mee, Chairman,
Singapore Hospice Council
* Ms Usha Menon, Director for
Resource Development
and Regional Programs –
Asia Pacific, Habitat for
Humanity International
* Mr Alfred Tan, Executive
Director, Singapore Children's
Society
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CSR TRACK 2: PANEL DISCUSSION
Beyond Shareholder to
Stakeholder: Building Social Capital,
Growing New Market & Partnership Opportunities
CSR represents the way companies achieve a balance of economic, environmental and social imperatives in addressing the concerns and expectations of their stakeholders. Companies that have the support of their stakeholders are likely to function better and be sustainable in the long run.
Who are the key stakeholders and what are the key expectations today? How can companies create shared vision and align their common interests for new market opportunities, partnership and growth?
Chairperson
Mr Sebastian Quek, Central Committee, Consumers Association of Singapore (CASE)
Panellist
Mr Thirawit Leetavorn, Senior Executive Vice President and International Spokesperson, Double A
Mr Sonny Aswani, Managing Director of Tolaram Group
Estonia & Founder of Tolaram Foundation
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| 3:45pm |
TEA BREAK |
| 4:15pm |
THE PITCH
- PRIZE PRESENTATION |
| 4:35pm |
PANEL DISCUSSION
Singapore as a Philanthropy Hub: What Gives?
In Budget Speech 2007, the Government announced major changes to develop Singapore as a philanthropy
hub. These changes include removing the 80:20 spending rule for income tax exemption and relaxing the 80:20 fundraising rule. These changes are intended to help charities to optimise their activities in Singapore and the region, but will they? What are the implications of these changes for local charities, big and small? And for corporate givers and grantmakers? How can corporate givers and charities gear up for and leverage on the changes
ahead?
Chairperson
Ms Fang Ai Lian, Chairman, Charity Council
Panellists
* Mrs Baey Yam Keng, MP for Tanjong Pagar GRC
&
General Manager, CapitaLand Hope Foundation
* Mr Terry Alan Farris, Head of Philanthropy Services, Asia-Pacific, UBS AG
* Dr Ow Chee Chung, Executive
Director, Society for the Physically Disabled
* Ms Serena Teo, Programme
Director, IO / NGO Programme
office,
Economic
Development Board
|
| 5:50pm |
CLOSING ADDRESS
Ms Claire Chiang
President, Singapore Compact for CSR
RADM (Ret) Kwek Siew Jin
Chairman, NVPC & Chairman,
NCSS |
| 6:00pm |
END OF DAY TWO |
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